Refund Policy
At SOOVARI, we are committed to ensuring your satisfaction with our products. Our refund policy outlines the terms and conditions for requesting a refund.
30 Days Money Back Guarantee: We are pleased to offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to initiate a return and request a refund. Please note that the 30-day period begins on the day the product was delivered, as indicated by the tracking information.
Eligibility for Refund: To be eligible for a refund under our 30-day money-back guarantee, the following conditions must be met:
- The return request is made within 30 days of receiving the product.
- The item is in its original condition, including tags, and in the original packaging.
- A valid proof of purchase (receipt or order confirmation) is provided.
How to Request a Refund: To initiate a refund, please contact us at support@soovari.com. Once your refund request is approved, you will receive instructions on how and where to return the product. Please ensure that the item is securely packaged for return.
Refund Process: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method. Please allow a reasonable processing time, and note that the timing of the refund posting to your account may vary based on your financial institution.
Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to a defect in the product or an error on our part.
Contact Us: If you have any questions or concerns about our refund policy, please contact us at support@soovari.com.